[해외취업] 말레이시아 KL Sentral

 

Up to RM 8,500 Korean Speaking Customer Service Support (KL Sentral)

Company Confidential

Kuala Lumpur

MYR 7,700 - MYR 8,500

Posted on 14-Aug-21

 

Job Highlights

• TOPIK Level 5 Holder is welcomed to apply! Fixed Working Hour Job
• Strategic Working Location with Variety of Food Choices!
• Great Basic + Career Advancement Opportunity!

 

Job Description

Remuneration Package:

• RM 8,000 Basic + RM 500 Monthly Incentive
• Flight Ticket, Quarantine Fee & Employment Pass fee will be borne by Employer (For expatriate who're out of Malaysia)
• Employment Mode: Permanent. EP renewal will be borne by Employer every 2 years.
• One Month Paid Training will be Provided.

Requirements:

• Degree Holder in any course of study are welcomed to apply!
• Prefer someone who has call centre/ customer service/ sales experiences. However open to those who are fresh graduates or without any related experience (Language/ Teaching background are welcomed to apply).
• Someone who has very short notice to serve/ available immediately.
• Open to Native Korean who's currently out of Malaysia or in Korea. For those who're in Malaysia, only spouse visa holder will be considered for the above role.
• Korean Speaker who is a TOPIK Level 5 Holder, or has past working experiences of utilIziing Korean language is welcomed to apply!

Job Summary: Answering inbound calls and email correspondences (Voice & Email)

Job Reponsibilities:

• Use CRM systems to ensure customer data is accurate and actionable
• Flexibility in working with different areas of account and lead management.
• Collect and codify best practices between sales, marketing, and sales engineers.
• Strive for high customer engagement in order to provide timely information about Client Cloud Platform.
• Understand and help Sales and Marketing reach their Market Development related goals.
• Help identify the best cloud solutions for customers and how to implement those solutions.
• Engage with current cloud trails to provide support or introduce other Cloud Platform teams.
• Build and foster trust between customers and the larger Client Cloud Platform team.
• Quickly assess and prioritize leads from sales, trials, partners, and other sources.
• Efficiently provide customers with relevant options to support their Cloud Computing needs.
• Assign leads to different campaigns and current pilot programs.
• Leverage current partner relationships when supporting customer needs.
• Route leads to qualified partners for customized solutions.

Working Hours: Monday to Friday, 8am to 5pm MYT (Follow Korea Public Holiday)

Working Location: KL Sentral, Malaysia

Intake Date: September 2021 (For Native Korean, you will be working from your home country until the border is reopen, and Employment Pass is done)

Additional Information

Career Level

Entry Level

Qualification

Bachelor's Degree, Post Graduate Diploma, Professional Degree

Job Type

Full-Time

Job Specializations

Services, Customer Service

 

Company Overview

Our client is one of the top-ranked Business Process outsourcing (BPO) in Malaysia. Over the years, they have grown to have 500 clienteles across the globe (35 countries), with more than 140 customer service hubs established.

In view of their business expansion, they are now looking for Korean Speakers to be part of their team in Kuala Lumpur, Malaysia.
 

Additional Company Information

Specific Location

KL Sentral

 

 

 

Up to RM 8,500 Korean Speaking Customer Service Support (KL Sentral) - - 4634914 | JobStreet

 

 

 

 

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