[해외취업] 후지수

Service Desk Agent ( Korean Speaker )

Fujitsu Systems Global Solutions Management Sdn. Bhd.

Kuala Lumpur

MYR 4,500 - MYR 7,000

Posted 24 hours ago

 

 

 

 

 

 

 

 

Job Highlights

• Accessible via public transport
• Outstanding career development and opportunities
• Diversity and Inclusion workplaceJob Description

 

 

Scope of Work

• To provide a single point of contact for users.
• Deals with management of both routine and non-routine incidents and requests. 
• Provision of first line support for incidents.
• Takes ownership for listening to and understanding basic customer problems
• Asking relevant questions to resolve typically known problems within required timescales.
• Knows when problems are ‘beyond them’ and escalates so they can be resolved

 

 

Requirements

• Available for Fresh graduate, candidate IT helpdesk experience is an added advantage
• Fluent in English & Korean (TOPIK Level 5 or 6 )
• Skills : Customer service skills, IT trouble shooting skills
• Open to Local Malaysian
• Project Operations Hour: 24/ 7 | 2 / 3 Days off a week. (Based on assigned project)
• Certificate : IT / Computer Science would be added advantage

• Fresh graduates encouraged to apply
• Training will be provided
• Renewable contract or conversion to permanent role

 

 

Additional Information

• Career Level
• Entry Level
• Job Specializations
• Services, Tech & Helpdesk Support
• Job Type
• Contract
• Qualification
• Diploma, Advanced/Higher/Graduate Diploma

 

 

 

 

Company Overview

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.4 trillion yen (US$47 billion) for the fiscal year ended March 31, 2013. For more information, please see http://www.fujitsu.com.

Additional Company Information

Registration No.

265851-U

Company Size

201 - 500 Employees

Average Processing Time

23 days

Industry

Computer / Information Technology (Software)

Benefits & Others

Dental, Miscellaneous allowance, Medical, Sports (e.g. Gym), Regular hours, Mondays - Fridays, Optical, Smart Casual

Specific Location

Menara TM

 

 

 

 

 

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